Very smooth transaction. I seen the car online (CarGurus) and it had everything I wanted. I called Klein Auto to check out further details. My salesperson was the previous owner of the car and he was very helpful with all questions. Phone calls were returned within minutes. There was no pressure what so ever. The finance dept was super also, everything was explained as for options and details, nothing was hidden. They are very nice people. I drove 3 hours to get this car, it definitely was worth the time. I would highly recommend this place. Thanks to both Brad and Randall.
I recently purchased a GMC Acadia from Ronald Krueger. This is our 5th vehicle purchase from Ron and our 6th vehicle purchase from Klein Automotive since 2002. I will always go here first I don't like the pressure you get at other dealers. The employees here are amazing and will help you with whatever needs you have. THANK YOU RON and KLEIN AUTOMOTIVE.
Excellent dealership. Dealt with Josh tried out a Jeep said we would take it. Went back to sign the papers everything was ready no waiting.No high pressure sales. Would highly recommend.
I have never had a good car buying experience until now!! Klein's showed me what great above and beyond customer service was all about!! I was super impressed how the salesman (Josh) was not super pushy about forcing me to purchase a vehicle, like most salesman are. After finding the vehicle I was in love with, they had me in and out within a couple hours. The only negative thing I have to say about my experience with Klein's was, they messed up my paperwork so I had to drive back to Klein's which is 40 minutes one way to sign paperwork again that took 5 seconds. I was not too happy about that!! Over all I would recommend Klein's. Thank you!!
Since I was getting a truck, all my fiancee wanted was an IPad and a BIG red bow that she was told she would get. She was told, while signing our papers none the less, that she couldn't have either. Seemed a small price to pay with the amount of money we had just spent!
We were experiencing a highway emergency, when we pulled into Klein Automotive for help. My three year old and I were traveling to see relatives, but we were losing tire pressure fast. Klein Automotive patched our tire, located a new tire for our car, printed us a map to the tire center, and charged a very low fee for this extensive care. My family is grateful for the full, above-and-beyond service that we experienced on this wintery Saturday morning.
I would recommend this company we went to take a car for the test drive loved it and with a Lotta laughs and some paperwork we picked up our new car everybody was nice to talk to I will recommend this place and go back myself in the future for my husband’s truck thank you Ben Klein and Randal Files Thanks for the gas 🙂 Cathy n Rich Wierzba
I had a great experience working with the people there. They were very helpful and made the process ever easy and fast. I would go back again if I need a new car.